Croft Avenue Care Home Cumbria

Address: Croft Avenue (off Wordsworth Street), Penrith, Cumbria, CA11 7RJ

🏡 Accommodation & Facilities

Croft Avenue Care Home is a residential care service located in Penrith. The home is registered to provide accommodation and personal care for adults over 65 and adults under 65 with dementia, physical disabilities and other needs. cqc.org.uk+2nhs.uk+2
While specific details of room types, ensuite availability, and communal area design are limited in publicly accessible sources, the CQC-inspection report notes that the home “offers a comfortable, well-maintained environment” and “permanent staff knew people well”. cqc.org.uk+1

🩺 Care Services Offered

  • Registered to provide personal (residential) care and support for people living with dementia, physical disabilities and sensory impairments. Patient+1
  • The home is not explicitly registered as a nursing home (i.e., does not provide nursing care). cqc.org.uk+1

✅ Inspection & Oversight

The home is regulated by the Care Quality Commission (CQC). According to the report published 13 June 2025 following an assessment from 30 April 2025, the ratings are:

  • Overall: Good cqc.org.uk+1
  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good cqc.org.uk

🌟 Resident & Family Feedback

Feedback captured in the inspection highlights:

“Staff built up a good rapport with people and involved them and their relatives in care planning.” cqc.org.uk
“People said staff were always caring, kind and took things at the right pace for them.” cqc.org.uk
Families and residents describe the home as supportive, respectful and attentive.

🎨 Lifestyle & Activities

Though detailed activity schedules are not fully published, the CQC report mentions:

  • Residents being encouraged to maintain independence and personal interests. cqc.org.uk
  • Personalisation of rooms where possible (e.g., bringing in furniture/possessions) and a home-from-home feel.
    For families, it’s recommended to ask about the current weekly activity programme, frequency of outings and how dementia-friendly engagement is managed.

📍 Location & Access

Situated off Wordsworth Street in Penrith (CA11 7RJ), the home is in a town environment offering convenient access for family visits and local amenities. nhs.uk

📝 Summary

Croft Avenue Care Home is a solid choice for individuals seeking residential (non-nursing) care, including dementia or disability-capable support, in the Penrith area. With a Good CQC rating across all domains and positive feedback from residents and relatives, the home demonstrates reliable standards of care and a personalised approach.
Highlights:

  • Good regulatory rating in all key domains.
  • Support for a range of needs including dementia, physical disabilities and younger adults.
  • Residents and families report a caring, respectful environment.
    Questions to ask during a visit:
  • The proportion of ensuite vs standard rooms, and condition/view of accommodation.
  • Current staffing levels, fit-for-purpose staffing for dementia care.
  • Details of the activity & engagement programme (daily/weekly).
  • How the home supports transitions if care needs evolve (for example if nursing needs arise).
  • Fee structure, room availability and any waiting-list status.