Hayes Park Nursing Home Care Home Leicester

Address:
2 Cropthorne Avenue, Leicester, Leicestershire, LE5 4QJ

Provider:
Huskards New Care Ltd

CQC Overall Rating:
Requires Improvement (Latest inspection: 20–21 May 2025, published 2 July 2025) Care Quality Commission

🏡 Accommodation & Facilities

  • 49-bed nursing home offering single-occupancy rooms
  • Some rooms equipped with en-suite facilities
  • Wheelchair-accessible throughout the home
  • Located in a peaceful residential area with easy access to local amenities

🩺 Care Services Offered

  • Nursing care for adults aged 65 and over
  • Specialist dementia care
  • Support for physical disabilities
  • Respite care for short-term stays
  • Personalised care plans tailored to individual needs

✅ Inspection & Oversight

  • CQC rated Requires Improvement across Safe, Effective, Caring, and Well-led domains
  • Good rating in Responsive domain
  • Identified breaches in infection prevention and control, environment, and governance
  • Management committed to implementing improvements Care Quality Commission

🌟 Resident & Family Feedback

  • Positive feedback from residents and families regarding care quality and staff engagement
  • Residents feel safe and well-supported, with staff attentive to individual needs
  • Families commend the compassionate and professional care provided
  • Encouragement of family involvement in care planning and activities

🎨 Lifestyle & Activities

  • Wide range of daily activities including arts and crafts, music sessions, and reminiscence therapy
  • Regular outings to local attractions and events
  • Access to community resources and local amenities
  • Support for maintaining hobbies and interests
  • Encouragement of family involvement in activities

📍 Location & Access

  • Situated in a residential area of Leicester, providing easy access to local shops, cafes, and medical facilities
  • Public transport links nearby, including bus services
  • On-site parking available for visitors

📝 Summary

Hayes Park Nursing Home offers a supportive environment for older adults, with a strong emphasis on personalised care and resident well-being. With a Requires Improvement CQC rating across Safe, Effective, Caring, and Well-led domains, and a Good rating in Responsive, the home provides a high standard of care and facilities. The dedicated staff and comprehensive care services make it a commendable choice for those seeking nursing or dementia care in the Leicester area.