Norton Lodge care home Runcorn
Address: 18 Norton Village, Norton, Runcorn, Cheshire, WA7 6QA
Provider: Norton Lodge Limited
🏡 Accommodation & Setting
Norton Lodge is a residential and dementia care home offering support for up to 32 residents in single and shared rooms within a garden-backed property in Norton Village.
🩺 Care Services Provided
The home delivers residential care, dementia care, and short-stay respite, with personalised approach and support for adults both under and over 65 who have cognitive or physical care needs. Nursing care is not provided onsite.PublicNow+9nortonlodgecarehome.co.uk+9liveincaredirect.org+9
✅ CQC Rating & Oversight
- Overall CQC Rating: Inadequate (Assessment period: October–November 2024; report published 24 January 2025)
- Rated Inadequate: Safe, Well‑led
- Requires Improvement: Effective, Caring, Responsive
- The home has been placed into special measures, and regulatory action was taken following repeated issues in care and governance.Carehome+5Care Quality Commission+5Care Quality Commission+5Care Quality Commission+3Facebook+3PublicNow+3
🌟 Resident Experience & Feedback
While some reviewers have mentioned attentive and caring staff, the overall inspection findings highlighted serious concerns around medication practices, staff training, record-keeping, and quality oversight.InYourArea.co.uk+1Care Quality Commission+1
📍 Location & Access
Located in the Norton area of Runcorn, the care home is within easy reach of local amenities. The building includes garden access and onsite parking for visitors.
📝 Summary
Norton Lodge care home Runcorn continues to run residential and dementia care services but has been rated Inadequate by the CQC. Significant improvements are required in safety procedures, governance, and care consistency. While some families note positive interactions, current rating and regulatory status suggest caution and close review.
