Whiteacres Residential Care Home Coalville

Address: 40 Whitehill Road, Ellistown, Coalville, Leicestershire, LE67 1EL
Provider: Genesis Homes (Essex) Limited
CQC Overall Rating: Good (Last inspected: June 2023)

🏡 Accommodation & Facilities

Whiteacres Residential Care Home in Coalville provides a warm, family-style setting where residents can feel safe, supported, and at ease. The home features comfortable, well-furnished bedrooms—many with views of the surrounding neighbourhood—and inviting communal lounges that encourage conversation and companionship. Residents enjoy home-cooked meals in a bright dining area, with menus that cater to dietary needs and personal preferences. The secure garden, complete with outdoor seating and flower beds, offers a peaceful retreat for relaxation or light activities in the fresh air.

đź©ş Care Services Offered

Whiteacres provides personalised care tailored to each resident’s individual needs, including:

  • Residential care for older adults
  • Dementia care and memory support
  • Short-term respite stays
  • End-of-life care delivered with compassion
  • Support with daily routines, medication, and wellbeing

Staff take time to get to know each resident, ensuring that care plans reflect personal routines, preferences, and life histories.

âś… Inspection & Oversight

The CQC’s Good rating recognises Whiteacres Residential Care Home’s dedication to providing safe, effective, and compassionate care. Inspectors praised the attentive staff, effective leadership, and the home’s consistent focus on residents’ independence and dignity. The report noted that residents felt listened to and respected, and that staff were well-trained in recognising and responding to individual needs.

🌟 Resident & Family Feedback

Families often commend Whiteacres for its welcoming environment and dedicated team. Residents describe staff as kind, patient, and genuinely caring. Many reviews mention the positive atmosphere within the home, where residents quickly feel part of a supportive community. Family members also appreciate the clear communication and reassurance provided by the management team.

🎨 Lifestyle & Activities

The activities programme at Whiteacres is varied and inclusive, offering something for everyone. Popular activities include:

  • Arts and crafts workshops
  • Gentle chair exercises and fitness sessions
  • Bingo, quizzes, and games
  • Music afternoons and sing-alongs
  • Seasonal celebrations and visiting entertainers

Residents are encouraged to participate as much as they wish, promoting both physical and mental wellbeing.

đź“Ť Location & Access

Located in Ellistown, near Coalville, Whiteacres enjoys a peaceful suburban setting with good access to local amenities. Shops, parks, and health services are nearby, and public transport links make it easy for family and friends to visit. The home’s accessible design and on-site parking ensure convenience for visitors and professionals alike.

đź“ť Summary

Whiteacres Residential Care Home in Coalville offers compassionate, person-centred care in a comfortable and homely setting. With a dedicated team, Good CQC rating, and strong community spirit, it’s an excellent choice for those seeking supportive and reliable residential or dementia care in the Leicestershire area.