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At Local Dementia Care Homes (localdementiacarehomes.co.uk), we are committed to protecting your privacy and ensuring the security of any personal data we process. This policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR). 1. Who We Are We are Local Dementia Care Homes, a directory service helping individuals and families find care homes for those living with dementia. Our website address is: localdementiacarehomes.co.uk. 2. What Data We Collect We may collect and process the following personal data: Contact Information: Name, email address, phone number, and any other contact details provided by you. Usage Data: Information about how you use our website (e.g., IP address, browser type, and pages visited). Subscription and Payment Data: If you subscribe to list a care home, we may collect billing information, including payment details. 3. How We Use Your Data We use your personal data to: Provide and manage our services, including listing care homes. Respond to your inquiries or requests for information. Improve our website and user experience. Process subscriptions and payments securely. Send you relevant information, newsletters, and promotional materials (if you have opted-in). 4. Legal Basis for Processing We process your personal data under the following lawful bases: Contractual Necessity: To provide you with services or information you have requested. Legitimate Interests: To improve our services and ensure website security. Consent: For marketing communications, where you have given consent. 5. Data Sharing We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers (such as payment processors) to assist in delivering our services. 6. Your Data Rights Under the GDPR, you have the right to: Access the personal data we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your data (right to be forgotten). Restrict processing of your data. Object to the processing of your data in certain circumstances. Data portability (request your data in a structured format). To exercise any of these rights, please contact us at [Insert Contact Email]. 7. Data Security We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it from unauthorized access, alteration, or disclosure. 8. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. 9. Cookies Our website uses cookies to enhance your experience. By using our website, you consent to our use of cookies. For more information, please refer to our privacy policy https://localdementiacarehomes.co.uk/privacy-policy/. 10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

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