Manley Court Care Home New Cross

Address: John Williams Close, Off Cold Blow Lane, New Cross, London, SE14 5XA
Provider: Bupa Care Homes (BNH) Limited
CQC Overall Rating: Good (last inspected 18 February 2020)

🏡 Accommodation & Facilities
Manley Court Care Home is a large, purpose-built home designed to provide a safe and welcoming environment. Bedrooms are spacious, with many including en-suite facilities, and residents are encouraged to bring personal belongings to create a homely atmosphere. The home offers multiple communal lounges, activity rooms, and dining areas, alongside a hair salon and therapy spaces. Secure gardens and patios provide outdoor seating and space for seasonal events.

🩺 Care Services Offered

  • Residential care
  • Dementia care in secure, supportive settings
  • Nursing care for residents with complex needs
  • Short-term respite and convalescent care
  • Person-centred care plans tailored to individual needs

✅ Inspection & Oversight
The CQC rated Manley Court Good, praising safe practices, effective leadership, and compassionate staff. Inspectors noted that residents felt supported and respected, and that care was tailored to their preferences and wellbeing.

🌟 Resident & Family Feedback
Families often describe Manley Court as professional and supportive, with staff who show genuine kindness and attentiveness. Residents value the homely feel and the variety of activities on offer. Some relatives have mentioned that the large size of the home can make it feel busy, but overall satisfaction with care quality is very positive.

🎨 Lifestyle & Activities
The home offers a wide-ranging activities programme to support wellbeing and social engagement, including:

  • Arts, crafts, and music sessions
  • Gentle exercise and wellbeing classes
  • Reminiscence therapy and film afternoons
  • Seasonal celebrations and cultural events
  • Outings to local shops, cafés, and community venues

📍 Location & Access
Situated in New Cross, Manley Court benefits from good access to local amenities and public transport links. The home is close to bus routes and rail stations, connecting easily to central London and surrounding areas, making visits convenient for families.

📝 Summary
Manley Court Care Home New Cross provides residential, nursing, and dementia care in a modern, purpose-built setting. With a Good CQC rating, compassionate staff, and a varied activities programme, it is a trusted choice for families in South East London.